Custom Clearance - Agape Worldwide Logistics

Our Customs Brokers help ease Import and Export regulations and paperwork in record time for all of your shipments. Handling all the trade compliance and procedures, we help clear consignments by sea, land and air more efficiently.

Our dedicated customs team will assist you on customs formalities matters such as:

Fully licensed customs house broker
Comprehensive customs brokerage service
Automated and on line with Indonesian customs
Cancellation of temporary export/import bond
Remove from auction list
Export licensing
Fumigation
Duty Classification and Entries

Our in-depth knowledge and understanding of this sector has helped us offer customized solutions to all of our clients so that they can reduce lead time, optimize cash flow and minimize customs duties. With the required documents, our team of dedicated professionals ensure end-to-end solutions for both Import Customs Clearance and Export Customs Clearance in the most cost-effective manner.

Get your customs clearance quote now.

Customs Clearance FAQ Frequently Asked Questions

What is a HS code?

The Harmonized System is an international nomenclature for the classification of products. It allows participating countries to classify traded goods on a common basis for customs purposes. At the international level, the Harmonized System (HS) for classifying goods is a six-digit code system. You can check with your suppliers to assign the HS code of your cargo. After that, we will then compare and match the Indonesian and the initial HS code of your cargo. Please consult www.insw.go.id for further information.

How long does the process to clear out goods after it has arrived at the port?

Normal procedure of the process usually takes 3 – 14 days to clear out goods depending on the documents completion state.

How much import duty need I pay?

The Import duty can be calculated by reviewing the Indonesian customs tariff regulations. Please make sure the HS code and estimated value of goods as accurate as possible to ensure proper import duty calculations. You should never under-declare the value of goods as you will penalized. Moreover, customs will adjust the apparent value of the goods by comparing all prices for the same product from different countries.

However, do not worry about calculating the import duty on your own! We will help you calculate them. As customs brokers, we have the license and 20-years worth of knowledge about these calculations.

I am a small vendor and I don’t have an import license, is there an alternative way I can import goods?

Unfortunately no, it is illegal to borrow 3rd party license for importing purposes due to tax matters.